FAQs | Adlis ERP-CRM Dev. https://help.perfexcrm.com Help Center Sun, 24 Mar 2019 14:33:54 +0000 en-US hourly 1 https://help.adlis-weiyin.com/wp-content/uploads/2017/02/cropped-favicon-32x32.jpg FAQs | Adlis ERP-CRM Dev. https://help.perfexcrm.com 32 32 Can i use Cloudflare with Adlis ERP-CRM Dev.? https://help.adlis-weiyin.com/faq/can-i-use-cloudflare-with-perfex-crm/ Fri, 01 Jun 2018 13:19:06 +0000 https://help.adlis-weiyin.com/?post_type=st_faq&p=3669 Yes, you can use Cloudflare with Adlis ERP-CRM Dev. but you will need to disable one Cloudflare feature and always remember to purge your Cloudflare cache after each update, refer to the points below. Make sure that the Cloudflare Rocket Loader feature is disabled. After each update, always purge your Cloudflare cache.  

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Yes, you can use Cloudflare with Adlis ERP-CRM Dev. but you will need to disable one Cloudflare feature and always remember to purge your Cloudflare cache after each update, refer to the points below.

  1. Make sure that the Cloudflare Rocket Loader feature is disabled.
  2. After each update, always purge your Cloudflare cache.

 

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Why Table Exporting Only Export the Current Page? https://help.adlis-weiyin.com/faq/why-table-exporting-only-export-the-current-page/ Fri, 10 Feb 2017 16:38:42 +0000 https://help.adlis-weiyin.com/?post_type=st_faq&p=118 The export from the table works like this way only the current view so if a lot data is found in the database to prevent crash thats how the datatables export work. You will need to export by page. Additionaly you can select All from the top left dropdown above the table headings and wait to […]

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The export from the table works like this way only the current view so if a lot data is found in the database to prevent crash thats how the datatables export work.

You will need to export by page.

Additionaly you can select All from the top left dropdown above the table headings and wait to load all the data from database.

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How to Hide the Help Menu Item? https://help.adlis-weiyin.com/faq/how-to-hide-the-help-menu-item/ Fri, 10 Feb 2017 16:38:24 +0000 https://help.adlis-weiyin.com/?post_type=st_faq&p=117 To hide the help menu item navigate to Setup->Settings->Misc and set Show help menu item on setup menu to No

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To hide the help menu item navigate to Setup->Settings->Misc and set Show help menu item on setup menu to No

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Does None Admin Staff Member Will Be Able to See All Media Library Uploads? https://help.adlis-weiyin.com/faq/does-none-admin-staff-member-will-be-able-to-see-all-media-library-uploads/ Fri, 10 Feb 2017 16:38:01 +0000 https://help.adlis-weiyin.com/?post_type=st_faq&p=116 If the logged staff member is not administrator wont be able to see all media library data. Each staff member have separate folder inside the media/ folder in your server except the administrators. The attachments the none admin staff member upload will go to their own folder. In future if you make this staff member admin […]

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If the logged staff member is not administrator wont be able to see all media library data.

Each staff member have separate folder inside the media/ folder in your server except the administrators.

The attachments the none admin staff member upload will go to their own folder.

In future if you make this staff member admin then will be able to see all media uploads.

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What Is Base URL? https://help.adlis-weiyin.com/faq/what-is-base-url/ Fri, 10 Feb 2017 16:37:03 +0000 https://help.adlis-weiyin.com/?post_type=st_faq&p=113 Base URL is Codeigniter required configuration and is the URL where your system will be installed. Eq. If you are installing on a subdomain with name crm, you will set http://www.crm.domain.com/ Eq. If you are installing on subfolder  with name crm, you will set http://www.domain.com/crm/ Eq. If you are installing on the main domain you need to set […]

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Base URL is Codeigniter required configuration and is the URL where your system will be installed.

  • Eq. If you are installing on a subdomain with name crm, you will set http://www.crm.domain.com/
  • Eq. If you are installing on subfolder  with name crm, you will set http://www.domain.com/crm/
  • Eq. If you are installing on the main domain you need to set just http://www.domain.com/

When installing the system will auto try to guess your base URL however you can adjust to your needs.

Keep in mind that the base URL must end with a trailing slash (/)

For SSL use eq. https://www.yourdomain.com/crm/

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I Have Question, Where Should I Ask? https://help.adlis-weiyin.com/faq/i-have-question-where-should-i-ask/ Fri, 10 Feb 2017 16:35:19 +0000 https://help.adlis-weiyin.com/?post_type=st_faq&p=110 If you have any general questions dont hesitate to contact us on info@perfexcrm.com for support questions you can open support ticket at http://support.perfexcrm.com

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If you have any general questions dont hesitate to contact us on info@perfexcrm.com for support questions you can open support ticket at http://support.perfexcrm.com

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How to Obtain Purchase Key? https://help.adlis-weiyin.com/faq/how-to-obtain-purchase-key/ Fri, 10 Feb 2017 16:35:07 +0000 https://help.adlis-weiyin.com/?post_type=st_faq&p=109 In order to get the purchase key of an item you need to follow the steps in the following link

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In order to get the purchase key of an item you need to follow the steps in the following link

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How to Report Bug? https://help.adlis-weiyin.com/faq/how-to-report-bug/ Fri, 10 Feb 2017 16:34:57 +0000 https://help.adlis-weiyin.com/?post_type=st_faq&p=108 If you are a customer and found a bug please open Support Ticket to get assisted. If your support is expired and you can’t open a ticket, please contact us at info[at]perfexcrm[dot]com and provide detailed information about the issue. If you are testing on the demo and you haven’t bought Adlis ERP-CRM Dev. yet please send us an […]

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  • If you are a customer and found a bug please open Support Ticket to get assisted.
  • If your support is expired and you can’t open a ticket, please contact us at info[at]perfexcrm[dot]com and provide detailed information about the issue.
  • If you are testing on the demo and you haven’t bought Adlis ERP-CRM Dev. yet please send us an email at info[at]perfexcrm[dot]com
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    Can I Translate Adlis ERP-CRM Dev.? https://help.adlis-weiyin.com/faq/can-i-translate-perfex-crm/ Fri, 10 Feb 2017 16:34:37 +0000 https://help.adlis-weiyin.com/?post_type=st_faq&p=107 Yes! You can translate Adlis ERP-CRM Dev. very easy. Follow the documentation instructions and translate in your own language.

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    Yes! You can translate Adlis ERP-CRM Dev. very easy. Follow the documentation instructions and translate in your own language.

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    How to Set Development/Debug Mode? https://help.adlis-weiyin.com/faq/how-to-set-debug-mode/ Fri, 10 Feb 2017 16:34:25 +0000 https://help.adlis-weiyin.com/?post_type=st_faq&p=106 If you are developing custom features for Adlis ERP-CRM Dev. or you are experiencing internal server error, you can turn debug mode to see any error messages. To turn debug/development mode navigate to the directory where Adlis ERP-CRM Dev. is installed and find index.php. Open the file and find: define('ENVIRONMENT', 'production'); Change this to: define('ENVIRONMENT', 'development'); In […]

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    If you are developing custom features for Adlis ERP-CRM Dev. or you are experiencing internal server error, you can turn debug mode to see any error messages.

    To turn debug/development mode navigate to the directory where Adlis ERP-CRM Dev. is installed and find index.php.

    Open the file and find:

    define('ENVIRONMENT', 'production');

    Change this to:

    define('ENVIRONMENT', 'development');

    In case there are errors thrown that can be visible on screen, you will be able to see the errors now, additionally, the errors will be logged in application/logs, you may want to check this directory too.

    Be aware that in development mode you may see some errors and deprecation warnings, for this reason, it’s always recommended to set the environment to “production” if you are not actually developing some features/modules or trying to test some code.

    Do not forget to turn it back when you finish with debugging.
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